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Regional Service Manager

Apply Job ID JR-2908 Date posted 09/30/2022

Where integrity drives innovation

We are a team of over 900 employees who prioritize integrity to deliver innovation. We are contractors that care, and we want you to join us.

Innovation has enabled Canem to deliver cutting edge electrical systems through quality practices and collaborative project management. Staying true to our roots, Canem retains the flexibility to competitively serve even the smallest clients with the same interests and efficiency as large projects.

Our team continues to grow across Canada – inspiring talent in Victoria, Nanaimo, Vancouver, Calgary, Edmonton, Red Deer, Lethbridge, Saskatoon, Winnipeg, and Cambridge. See how you can drive innovation and begin your career with Canem!

The Regional Service Manager is responsible for the effective management of customers assigned and marketing the company and its services to obtain new projects. This includes responsibility for building effective relationships with clients, suppliers and staff and ensuring the effectiveness, quality, compliance and profitability of each project. The Regional Service Manager reports directly to the Director, National Service.

This position is based in the Edmonton, AB office.

About The Role

  • Marketing the company and its services to existing and new clients, as well as other potential contacts, advising clients about new and effective products and services, actively seeking out new opportunities, projects and clients for Canem.

  • Building positive relationships and a positive image for the company, achieving and exceeding financial profit of projects, and maximizing project cashflow through careful planning and implementation of the projects.

  • Working closely with relevant management staff in writing of quotations and project proposals, administering of contracts, negotiating and obtaining of contracts, and obtaining relevant management approvals for all estimations, proposals and contracts prior to disclosure to an outside party.

  • Working with the team and setting up/scheduling projects in relevant software applications and working with clients to ensure success on current projects and future work.  Scheduling manpower, equipment and material for projects, ordering material to ensure material is available when necessary, deciding on which equipment and tools to use.

  • Supporting project during execution to achieve project outcomes, building positive relationships with technicians; continuously monitoring projects and controlling costs to maximize project profitability, taking corrective action when necessary and solving problems to achieve or exceed project targets.

  • Ensuring quality of workmanship is to company standards, enforce company’s safety policy and identify areas for improvement, providing effective training for technicians and ensuring correct training levels for other staff including apprentices and new employees, and ensuring that all electrical codes, safety codes and proper work practices are followed.

  • Working closely with relevant management staff in documentation of projects, including the approval of shop drawings, ensuring timely and effective billings, estimating, reviewing, pricing and submitting of change orders, providing accurate forecasting and project reporting, reporting project progress on a monthly basis and effectively closing out of projects.

  • Providing leadership and positive motivation for field staff and company partners by acting as a responsible and goal-oriented team player and leading by example in achieving excellence and being accountable for results and outcomes.

About You

  • Outstanding sales, marketing, and networking skills

  • Strong organizational abilities and demonstrated attention to detail

  • Strong verbal and written communication skills

  • Either 5+ experience as an electrical foreman

  • Or 5+ years’ experience in electrical engineering or related fields

  • Or 5+ years’ experience in estimating electrical projects

  • Excellent engineering and technical knowledge of electrical construction

  • Certification as electrician’s journeyman or relevant degree or diploma

  • Excellent knowledge of industry products, practices and standards

  • Current knowledge of electrical, building and municipal codes and regulations

  • Ability to learn quickly, be flexible and adaptable

  • Strong time management skills, specifically the ability to multi-task and prioritize

  • Able to work independently and in team

  • Knowledge of the data/communication industry an asset

  • Excellent knowledge of and proficiency in required computer programs

  • Knowledge of engineering software and engineering skills an asset


Honouring Our Word

Integrity. Fairness. Honesty. Accountability. Respect.

Going Above and Beyond

Proactive. All In. Whatever It Takes. Excellence. Execution.

Working Safe and Smart

Productive. Effective. Innovative. Streamlining Processes. Doing More with Less

Giving Back to Our Communities
Local Roots. National Presence.

Putting Relationships First
Loyal. Committed. Enduring. Communication.